Privacy Policy
Privacy Policy
Company Information
Walmsley Estate Agents
Company Registration Number: Walmsley Sales: 3509738 – Walmsley Lettings: 06812756
Registered office address: 9-11 Bridge Street, Caversham, Reading, Berkshire, RG4 8AA
Registered in England and governed by all applicable laws in the UK.
What information do we collect?
We collect information from you when you register by phone, email or on our website.
When registering on our site, in person or on the telephone, as appropriate, you may be asked to provide your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.
Google, as a third party vendor, uses cookies to serve ads on your site. Google’s use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalise your experience
- To improve our website
- To improve customer service
- To process transactions
(Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.) - To send periodic emails
(The email address you provide may be used to send you occasional company news, property updates, related product or service information, etc.)
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
E.U. Citizens and General Data Protection Regulations (GDPR)
From May 25th 2018 under General Data Protection Regulations (GDPR) all E.U. data subjects have the following rights;
- The right to erasure
- The right to be informed
- The right to restrict processing
- The right of access
- The right to rectification
- The right to data portability
- The right to object
- Rights to prevent discrimination due to automated decision making and profiling
The Right to Object gives you the right to withdraw your consent at ANY time.
This gives any individual the right to request the deletion or removal of personal data if they do not wish to allow its continued use and “where there is no compelling reason for its continued processing”. However, this may also mean as we have no record of your request, that we may end up sending you information if your details are fed into our systems again.
As an organisation, we can keep your data “in the performance of a task in the public interest”, and can refuse to remove you from our records if there is a regulatory reason to keep them such as managing accounts for example.
All our email newsletters we send to you will allow you to quickly and automatically remove your details from our mailing list. If you have a problem with this or are confused about the process then please do contact us on 0118 947 0511 and we will remove you on your behalf.
If you would like to update your information, correct any errors or request a copy of the data we hold on you and your business then please use the same contact details to make your request.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
Do we use cookies?
Yes, cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognise your browser and capture and remember certain information
We use cookies to aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
Your Consent
By using our site, you consent to our privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.
This policy was last modified on 2nd March 2018
Contacting Us
We record all phone calls, both landline, and mobile. These are stored on our system and kept for accuracy and security. A copy of your call is available on request, we may redact comments made where sensitive information that affects a third party of may be subject to an NDA is discussed.
